PRIVACY POLICY

Introduction

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JollyPads (operated by Aislinn-Kibo, sole proprietorship of Naman Dhimole in Maharashtra, India) is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding that data. By using the JollyPads website or services, you agree to the practices described in this policy.

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Information We Collect and Use

 

Account Information:
When you create an account or log in to JollyPads, we may collect your name and contact details. If you choose to sign up via Google or Facebook, we receive basic profile info such as your name and email. This helps us set up your account. We only collect the information necessary to provide our services – for example, your email is required to log in and send purchase confirmations.

 

Order and Transaction Data:
When you make a purchase, we collect information like product details, the delivery email, and confirmation of payment. We do not store payment card details – those are handled securely by our payment gateway partners. We keep only the necessary payment confirmation and order data for fulfillment and records.

 

Customer Support Communications:
If you contact us, we keep a record of that correspondence including your email, the message content, and any other details you share. This helps us respond to you and improve our support services.

 

Automatically Collected Data:
We and our service providers (Wix and Google) collect certain data automatically, including IP address, device/browser type, and site usage behavior (e.g. page views, clicks). Cookies and similar technologies may be used for this purpose. This data is used for site functionality, analytics, and to improve user experience. Some analytics may be associated with your account in aggregate form.

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How We Use Personal Data

 

We process your personal data for the following legitimate purposes:

• Providing Our Services: To manage your account, process your orders, and deliver digital codes via email.

• Communication: To send essential transactional emails (e.g. order confirmations, receipts). Promotional emails are only sent if you’ve opted in, and you can unsubscribe at any time.

• Customer Support: To assist with order issues, account access, or general queries.

• Improvement and Analytics: To understand site usage, fix bugs, and improve performance and services.

• Security and Fraud Prevention: To monitor and prevent unauthorized access or fraud.

• Legal Obligations: To comply with tax, regulatory, or law enforcement requirements.

 

 

Third-Party Services and Data Sharing

 

We rely on the following trusted services to run JollyPads:

• Wix.com: Our site is hosted and managed through Wix. They handle account creation, order processing, and transactional emails.

• Google Services: We use Google Analytics to understand anonymous user behavior and Google OAuth for login (with your consent).

• Email Providers: Transactional and order emails are sent via Wix’s integrated services or email APIs.

We do not sell, rent, or share your personal data with third parties for marketing purposes. In rare cases, we may share data if required by law or during business transfers (e.g. acquisition or restructuring).

 

 

Cookies and Tracking

Our site uses cookies for essential operations and analytics. Key points:

• Essential Cookies: Required for login sessions, shopping carts, and site security. Cannot be disabled without affecting core functionality.

• Analytics Cookies: Used (with consent) to analyze site traffic and improve user experience.

• Third-Party Cookies: Some tools (like social media plugins or live chat, if added) may use their own cookies.

You will see a cookie banner when you first visit the site, and you can control cookie preferences through browser settings at any time. Disabling cookies may affect site functionality.

 

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Data Security

JollyPads uses Wix's secure platform, which includes HTTPS encryption, firewalls, and access controls. Sensitive data like passwords are encrypted, and payment details are never stored. Only authorized personnel can access personal data for support or legal compliance. In the unlikely event of a breach, we will notify affected users in line with applicable law.

 

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Data Retention

We keep your personal data as long as needed for service delivery and legal compliance. You may request deletion of your data, but some records (like invoices) may be retained as required by law.

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Your Rights

As a JollyPads user, your rights include:

• Access: Request a summary of your personal data.

• Correction: Ask us to fix inaccurate or outdated data.

• Deletion: Request erasure of your account and data.

• Withdraw Consent: Opt out of marketing emails at any time.

• Grievance Redressal: File a complaint about data use; we will respond promptly and lawfully.

To exercise any of these rights, please contact us via the support email on our site. Identity verification may be required for certain requests.

 

Children’s Privacy

JollyPads is not directed to users under age 13. If you are under 18, use the site only with parental/guardian involvement. If we learn that we have collected data from a minor without appropriate consent, we will delete it promptly.

 

Updates to This Policy

This policy may be updated from time to time. The latest version will always be available on our website, with a "Last Updated" date at the top. For major changes, we may notify you via banner or email. Continued use of JollyPads constitutes acceptance of any updates.